Ian Graham

Ian Graham

Recent Posts

Customer Satisfaction Survey Launch

We recently launched an online customer satisfaction survey to enable us to monitor and gauge customer service and performance levels, easily. The survey is managed by our marketing agency Nick Spalding Ltd.

Read More

Does it feel like your supplier is too big to care?

Of course this should never be the case, but is this how it feels sometimes with your current music or AV systems supplier? Does it feel like other customers get looked after first? 

Read More

How much is your Jukebox Costing?

Does your Jukebox cost more than it generates in income? Having spent many years supplying music systems and services to hospitality and leisure venues we are aware lots of pubs, bars and leisure venues are subscribed...

Read More

Best Music Playlists for Coffee Shops

 The 20th century Mediterranean tradition of coffee shops being a place for reunions and community is gaining momentum. Maybe it was Starbucks that popularized the craze, but without a doubt it’s been small coffee shops...

Read More

CapEx vs OpEx, Who wins....?

What is it and what does in mean in a business or corporation?

Read More